Ferry operator
Bintan Resort Ferries
The ferry from Tanah Merah to Bandar Bentan Telani, for the Bintan Resorts area
- Tanah Merah to Bintan Resorts
- About 70 minutes
- Emerald Class available
Route and rules
Table of Contents
Bintan Resort Ferries runs a single route: from Tanah Merah Ferry Terminal in Singapore to Bandar Bentan Telani, the ferry terminal for the Bintan Resorts area. For Tanjung Pinang, Bintan's main town, take Majestic or Sindo instead.
The route
Tanah Merah - Bandar Bentan Telani takes about 70 minutes. Bintan Resort Ferries sails several times a day, with different timetables from Monday to Thursday, on Fridays and Saturdays and on Sundays. The first sailing from Singapore leaves at 08:10, the last at 17:00. Bintan is one hour behind Singapore, so the sailings back are in local time.
Check-in and documents
Check-in at the Bintan Resort Ferries counter closes 40 minutes before departure; passengers who have not checked in by then are treated as no-shows and lose the ticket. The operator recommends arriving 90 minutes before departure. Bring the passports of all passengers and your booking number or confirmed itinerary.
Luggage
The allowance is 20 kg per person in the standard class and 30 kg in Emerald Class. Excess baggage is charged at the terminal's rates. Hand luggage follows the terminal rule: one piece of up to 10 kg and 55 x 40 x 20 cm.
Children and animals
Child fares apply to passengers up to 11 years old on the day of departure. Animals are prohibited on board, as are motorised mobility devices and dangerous goods.
Arrival
At Bandar Bentan Telani you clear Indonesian immigration; check whether your nationality needs Indonesia's e-VOA and fill in the digital arrival card. On return, Singapore asks for the SG Arrival Card.
FAQ Bintan Resort Ferries
Frequently asked questions
Questions about Bintan Resort Ferries.
When does Bintan Resort Ferries close check-in? +
40 minutes before departure. Passengers who have not checked in by then are treated as no-shows and lose the ticket. Arriving 90 minutes ahead is recommended.
What do I need to check in? +
The passports of all passengers and your booking number or confirmed itinerary.
How much luggage is included? +
20 kg per person in the standard class and 30 kg in Emerald Class. Excess baggage is charged at the terminal's rates.
Can I take my pet? +
No. Animals are on the list of items prohibited on board, as are motorised mobility devices and dangerous goods.
Is there a time difference on Bintan? +
Yes, Bintan is one hour behind Singapore. The sailings back to Tanah Merah are in local time.